Plants are living things, and we always do our best to ensure that the plant you get matches the photos and arrives in perfect health. However, if for any reason you want to return your order, our returns policy is simple.
We offer 14 day returns for all plants and other living and perishable goods. For all other items we offer 30 day returns.
If you wish to return an item, and the item is faulty, damaged or not as described we will collect the item for free and refund the original delivery charge.
If you have changed your mind or want to return your order for any other reason we will charge a £5 collection fee (or you can arrange for the goods to be safely returned to us), and we will not refund the original delivery charge.
If you wish to exercise your 14 days statutory right of cancellation, please retain possession of the plant or other goods and take reasonable care of them according to our plant care guidelines.