Returns

Our returns policy is simple - 14 days no questions asked money back guarantee

Plants are living things, and we always do our best to ensure that the plant you get matches the photos and arrives in perfect health.

If for any reason you would like to return your plant within the first 14 days, we will come and collect the plant for free and give you a full refund.

No questions, no hassle, no problem, guaranteed.

Simply get in contact with us at info@thestem.co.uk and we will arrange collection of your plant.

Cancellation policy

If you wish to exercise your 14 day right of cancellation, please retain possession of the plant or other goods and take reasonable care of them according to our plant care guidelines.